WhatsAppOne view of every order
Orders from every channel flow into one timeline, so your team knows who bought what, where, and what happens next.
Multi-channel e-commerce automation
One AI layer for every marketplace you sell on.
Connect 100+ marketplaces, confirm COD orders on WhatsApp, rescue failed deliveries and write better listings — without replacing the tools you already use.
Amazon India
Flipkart
Meesho
Myntra
Nykaa
Ajio
Tata 1mg
JioMart
Blinkit
Zepto
Swiggy Instamart
BigBasket
Amazon US
Amazon UAE
eBay
Etsy
Noon
Walmart
Shopify
WooCommerce
IndiaMART
Justdial
Magento
Tata CLiQ
Snapdeal
Shopsy
FirstCry
Pepperfry
Croma
Amazon UK
Shopee
Lazada
Mercado Libre
Target Plus
Wix
BigCommerce
- Custom store
+ more channels connected through universal API, webhook and email sync.
What it does
Less chasing. Fewer returns.
COD confirmation before dispatch
Buyers get a WhatsApp message with Confirm, Cancel or Pay online buttons. Fake and unreachable orders are stopped before you ship.
Same-day NDR rescue
When a courier marks “customer unavailable”, the buyer is asked instantly for a location pin or a new delivery slot.
AI listings for each marketplace
Write a product once. Get titles, bullets and search terms shaped to each marketplace’s format and length limits.
Post-purchase on WhatsApp
Dispatch alerts, tracking links, review requests and repeat-purchase offers — all on the channel buyers actually open.
Cross-border ready
Message buyers in their language and currency when you sell on Amazon US, UAE, eBay, Etsy or Noon.
Complete feature list
Everything you need to sell more.
Over 50 tools for orders, stock, shipping, buyers, listings, growth and your team — in one place.
Orders
- One queue for all channels
- Bulk accept, pack & invoice
- GST-ready invoices
- Split & merge orders
- B2B & bulk orders
- Order tags and filters
- Pick lists & packing slips
Stock & warehouse
- Real-time stock sync
- Multi-warehouse stock
- Bundles & combo SKUs
- Low-stock WhatsApp alerts
- Barcode scanning
- Purchase order reminders
- Dead-stock reports
Shipping
- Courier rate comparison
- Pincode serviceability check
- Bulk labels & manifests
- Auto courier rules
- Branded tracking page
- Weight dispute tracking
- COD remittance tracking
COD & returns
- WhatsApp COD confirmation
- Switch COD to prepaid
- Risky-order flags
- Address auto-correction
- Same-day NDR rescue
- Return pickup tracking
- Marketplace claim evidence
Buyer messaging
- Order & dispatch updates
- Delivery alerts
- Review & rating requests
- Abandoned cart recovery
- AI support chatbot 24/7
- One inbox for all buyer chats
- Multi-language replies
AI listings
- Titles, bullets & tags per channel
- Keyword suggestions
- Image background clean-up
- Listing quality score
- Bulk publish to many channels
- Translations for global stores
- Price change tracking
Growth & marketing
- WhatsApp broadcast campaigns
- Repeat-buyer offers
- Customer segments
- Coupon & referral codes
- Back-in-stock alerts
- Festive sale reminders
- Ad spend vs sales view
Payments & GST
- Marketplace settlement reconciliation
- Commission overcharge alerts
- Wrong return deduction claims
- E-way bill auto-generation
- HSN code lookup
- Multi-GSTIN warehouses
- TCS & TDS reports
Warehouse & packing
- Batch & wave picking
- Bin and rack locations
- Scan-to-pack checks
- Weight mismatch warnings
- Packing video proof
- Cycle stock counts
- Multi-location transfers
Pricing & SLA
- Channel-wise price rules
- Minimum margin guard
- Buy-box price alerts
- Dispatch SLA countdown
- Late-shipment penalty alerts
- Seller rating health
- Competitor price watch
Reports & team
- Profit per SKU after fees
- Channel-wise sales
- Return rate by product & pincode
- Daily WhatsApp summary
- Team roles & permissions
- Activity log
- CSV & Excel export
How it works
From new order to happy buyer in 6 steps.
- Step 1
Connect your channels
Link Amazon, Flipkart, Meesho, Shopify and more. Orders from every channel land in one queue.
- Step 2
Sync stock
Inventory updates across all channels when a unit sells, so you never oversell.
- Step 3
Confirm COD on WhatsApp
Buyers confirm, cancel or switch to prepaid in one tap before you pack.
- Step 4
Ship with the best courier
Pick a courier by pincode, cost and delivery success, then print labels in bulk.
- Step 5
Rescue failed deliveries
When a delivery fails, the buyer gets a WhatsApp message to reschedule or update the address.
- Step 6
Handle returns and see profit
Track returns and claims, and see real profit per order and per product after fees.
Channel directory
Where you can sell.
India marketplaces
- Amazon.in
- Flipkart
- Meesho
- Myntra
- Ajio
- Nykaa
- JioMart
- Tata CLiQ
- Snapdeal
- Shopsy
- FirstCry
- Pepperfry
- Croma
Quick commerce
- Blinkit
- Zepto
- Swiggy Instamart
- BigBasket
- Flipkart Minutes
Global marketplaces
- Amazon Global
- eBay
- Etsy
- Walmart
- Noon
- Shopee
- Lazada
- Mercado Libre
- Target Plus
Your own store
- Shopify
- WooCommerce
- Magento
- Wix
- BigCommerce
- Custom website
Other channels connect through API, webhook, CSV or email sync.
Who it's for
Built for every kind of seller.
New D2C brands
Start on 2–3 channels and grow without hiring an operations team.
Multi-channel sellers
Manage 10+ marketplaces from one screen instead of ten logins.
High-COD categories
Fashion, beauty and electronics sellers cut fake orders and returns.
Cross-border exporters
Sell abroad with local-language buyer messages and currency-aware pricing.
Trust & compliance
Safe for your store and your buyers.
Official WhatsApp API
Messages go through approved WhatsApp Business templates.
Buyer consent first
We only message buyers where consent and marketplace rules allow.
Your data stays yours
Order and buyer data is encrypted and never sold.
Works with your tools
Keep your current order tool and add WallzaOS alongside it.
Order to delivery
Everything a seller runs, in one place.
Every order, one queue
Orders from Amazon, Flipkart, Meesho, Shopify and more land in one list. Pack, ship and update buyers in bulk.
- Bulk accept, pack and invoice
- GST-ready invoices and labels
- Buyer updates at every status
How we compare
Order tools, plus the buyer conversation.
| Capability | Unicommerce | Vinculum | EasyEcom | WallzaOS |
|---|---|---|---|---|
| Orders from many marketplaces in one place | ||||
| Stock sync across channels | ||||
| Courier comparison and bulk labels | ||||
| Returns tracking | ||||
| Payment settlement reconciliation | ||||
| GST invoices and e-way bills | ||||
| WhatsApp COD confirmation and NDR rescue | ||||
| AI RTO risk score per order | ||||
| AI listings for each marketplace | ||||
| Profit per SKU after all fees | ||||
| Buyer updates on WhatsApp | ||||
| WhatsApp campaigns to repeat buyers |
Based on publicly listed features; add-ons and integrations may differ. Check each provider for current details.
COD confirmation
Every COD order confirmed before it ships.
The buyer taps one button. You only pack orders that are real.
Hi Rahul 👋 Please confirm your order: Cotton Oversized T-Shirt · ₹799 (Cash on delivery)
Confirm ✅CancelPay online
Confirm ✅
Thanks! Your order ships today. Tracking link follows.
Example conversation.
Savings estimate
What returns cost you each month.
Estimate assumes 25% of COD orders return today, ₹120 shipping lost per return, and 30% of those returns prevented. Your numbers will differ.
- COD orders / month
- 3,000
- Shipping lost to returns
- ₹90,000
- Orders kept from returning
- 225
- Estimated monthly savings
- ₹27,000