WhatsAppContact WallzaOS sales, support and partnerships.
Book a demo of the WhatsApp and omnichannel inbox, get technical support, plan a migration from WATI, AiSensy or Interakt, or reach our security team. Every enquiry is routed by topic and answered within one business day.
More ways to connect
Go directly to the team best equipped for your question.
Sales & demos
Pricing, product fit, procurement and tailored walkthroughs.
Talk to salesProduct support
Account, channel, billing or technical troubleshooting.
Get supportPartnerships
Technology, agency, reseller and ecosystem opportunities.
Partner with usSecurity
Responsible disclosure, compliance and data protection.
Contact securityPress & media
Company information, interviews and media enquiries.
Contact pressCareers
Explore open roles and opportunities to build with us.
View careersClear response times
Every enquiry is routed by topic, so it reaches the right team first.
Built for global teams
Discuss regional channels, languages, billing and data requirements.
Prefer self-service?
Browse product guidance and common answers in our documentation.
When to expect a reply
Our team works India business hours (IST, Monday to Friday) and supports customers across Asia, EMEA and North America.
| Team | Where to write | Typical reply |
|---|---|---|
| Sales & demos | hello@wallzaos.app | Same business day |
| Product support | support@wallza.in | Within 1 business day |
| Production issue | support@wallza.in | Prioritised, hours |
| Security | security@wallzaos.app | Within 1 business day |
| Partnerships & press | hello@wallzaos.app | 2 business days |
Answers you may already have
Many pricing, channel and setup questions are covered on these pages — and they help us answer the rest faster.
- PricingFree-forever plan and add-on costs with no per-message markup.
- ChannelsWhatsApp, Instagram, Messenger, email, SMS and LinkedIn setup.
- AI engineAI replies, reasoning, summaries and follow-ups across channels.
- IntegrationsConnect CRM, commerce and workflow tools to your inbox.
- CompareWallzaOS vs WATI, AiSensy, Interakt, Gallabox and more.
- DocsSetup guides, API reference and troubleshooting answers.
Contact WallzaOS — frequently asked questions
How fast will someone reply?+
Sales and support reply within one business day, and usually within a few hours during working hours. Urgent production issues are prioritised.
Can I get a live product walkthrough?+
Yes. Choose Sales or demo in the form and tell us about your channels and workflow. We will arrange a focused walkthrough for your use case.
Do you help with migration?+
Yes. We can help move contacts, templates and conversation history from your current platform, then recreate your most important automations.
Where can existing customers get technical help?+
Use the Support option below or email support@wallza.in. Include the affected channel, expected result and any relevant screenshots so we can investigate faster.
Which regions do you support?+
WallzaOS supports global teams, multilingual AI and privacy-ready data handling. Our team works India business hours (IST) and covers customers across Asia, EMEA and North America.
How do I book a WhatsApp Business API demo?+
Pick 'Sales / Demo' in the form and mention WhatsApp Business API. We will show number onboarding, template approval, AI auto-replies, CRM sync and pricing with no per-message markup.
Is there a free plan I can try before contacting sales?+
Yes. WallzaOS is free forever for core inbox, AI and CRM features. See the pricing page, connect a channel, and contact us only when you need migration or enterprise help.
How do I report a security issue or request compliance documents?+
Email security@wallzaos.app for responsible disclosure, GDPR or DPDP questions, DPAs and security reviews. Include scope and reproduction steps for vulnerability reports.
What should I include in my first message?+
Tell us your channels (WhatsApp, Instagram, Messenger, email), monthly conversation volume, team size, current tool and the outcome you want. That lets us answer in one reply instead of five.
Prefer to see it working first?
Start free, connect WhatsApp, Instagram, Messenger and email in minutes, then talk to us when you need migration or enterprise help.
