Every WallzaOS customer measures what changed. Below — the unedited results from six brands across D2C, EdTech, Healthcare, BFSI, Logistics and Travel.
Switched from a US-priced BSP. Wired WallzaOS to Shopify + Razorpay, added 3-step cart flow with COD confirm — recovered carts went from 9% to 27% in a quarter.
Replaced manual call-team follow-ups with AI lead qualification + WhatsApp reminders. Show-up rate jumped from 18% to 62%.
Appointment reminders + auto-reschedule on WhatsApp. Patients confirm with one tap; the slot frees up instantly if they can't make it.
Replaced robocalls with WhatsApp EMI reminders + UPI deep links. Borrowers pay in 2 taps. Bank-grade audit trail satisfied RBI ombudsman.
Pre-delivery WhatsApp OTP + address confirm. Customers fix wrong addresses before pickup — RTOs dropped from 18% to 10.4%.
Post-trip WhatsApp NPS → personalized re-engagement broadcast 60 days later. Conversion rate 6x higher than email.
Marketing numbers are easy to inflate. These four rules keep every figure on this page honest and reproducible.
Before launch we record 30 days of the metric you care about — recovery rate, show-up rate, no-shows, collections — inside WallzaOS analytics.
A pilot changes a single workflow so the delta is attributable. Channel mix, offer and audience stay fixed during the window.
Post-launch numbers use the identical event definitions and attribution window as the baseline, so the comparison is like for like.
Every number on this page is reviewed and signed off by the customer before publication. Nothing is modelled or extrapolated.
Want the playbook for your sector? Browse industry playbooks, customer stories or the feature guides.
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Get started →Results vary by industry, list quality and offer. The numbers shown are from real accounts over a defined measurement window.
Every case study compares a baseline period against a post-launch period using the same metric definition inside WallzaOS analytics.
Yes. Most teams run a 30-day pilot on one workflow, measure the delta and then expand across channels.
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