WhatsAppOne platform. Every industry, covered.
47+ industry playbooks — templates, workflows and integrations matched to how your business actually sells and supports. Live in 24 hours.
Commerce & Retail
8D2C & E-commerce
Abandoned cart recovery, COD confirmation, order tracking and post-purchase NPS — wired to Shopify, WooCommerce and your 3PL.
Retail & Offline Stores
Store-wise catalogs, loyalty points, festive broadcasts and click-and-collect updates.
Marketplaces
Buyer–seller routing, dispute handling, listing approvals and payout notifications.
Food, Grocery & QSR
Order confirmations, delivery ETAs, reorder nudges and outlet-level feedback loops.
Beauty & Wellness
Appointment booking, stylist reminders, membership renewals and product upsells.
Jewellery & Luxury
Private catalog sharing, appointment-led selling, EMI options and white-glove follow-ups.
Furniture & Home Decor
Showroom visits, custom quote flows, delivery slots and installation scheduling.
Fashion & Apparel
Drop announcements, size exchange flows, returns automation and influencer campaigns.
Education & Learning
5EdTech & Online Courses
Lead nurture, demo booking, trial reminders and cohort updates across WhatsApp and email.
Schools & K-12
Parent broadcasts, fee reminders, attendance alerts and admission enquiry capture.
Colleges & Universities
Admissions funnels, document collection, scholarship updates and alumni outreach.
Coaching & Test Prep
Batch scheduling, doubt-solving queues, mock test results and renewal nudges.
Skill & Vocational Training
Placement updates, counsellor routing, EMI-based enrolments and certification delivery.
Financial Services
5Banking & BFSI
KYC collection, service requests, statement delivery and fraud alerts with a full audit trail.
Lending & NBFC
Loan status, EMI reminders, collections nudges and document re-upload flows.
Insurance
Policy renewals, claim intake, document collection and agent-assisted selling.
Wealth, Broking & Fintech
Onboarding, risk profiling, portfolio nudges and compliance-safe advisory broadcasts.
Accounting & Tax Advisory
Client document chase, filing deadlines, invoice reminders and retainer renewals.
Health & Care
6Hospitals & Clinics
Appointment reminders, report delivery, refill nudges and post-discharge follow-ups.
Dental & Specialty Care
Treatment plan follow-ups, recall cycles, consent forms and payment links.
Diagnostics & Labs
Home collection booking, sample tracking, report sharing and package upsells.
Pharma & Pharmacies
Refill reminders, prescription uploads, rep enablement and adherence programs.
Fitness & Nutrition
Trial-to-member conversion, class booking, streak nudges and plan renewals.
Veterinary & Pet Care
Vaccination reminders, grooming slots, food subscriptions and emergency triage.
Property & Services
5Real Estate & Brokerage
Site-visit booking, catalog sharing, broker routing and post-visit follow-ups.
Construction & Interiors
Project milestone updates, quotation approvals, vendor coordination and site photos.
Home & Field Services
Job scheduling, technician dispatch, OTP closure and service AMC renewals.
Facility & Property Management
Tenant requests, maintenance tickets, rent reminders and society-wide broadcasts.
Legal & Professional Services
Case updates, document collection, consult booking and retainer invoicing.
Travel, Mobility & Logistics
6Travel & Tourism
Booking confirmations, itinerary sharing, upsells and post-trip reviews.
Hotels & Hospitality
Pre-arrival upsells, digital check-in, in-stay requests and review generation.
Restaurants & Cafés
Table reservations, waitlists, loyalty offers and feedback recovery.
Automotive & Dealerships
Test drive booking, service reminders, insurance renewals and spare-part enquiries.
Logistics & 3PL
Pickup scheduling, OTP confirmation, NDR resolution and RTO reduction.
Mobility & Ride Services
Driver onboarding, trip alerts, dispute handling and partner payouts.
Technology & Media
5SaaS & Software
Onboarding sequences, trial-to-paid nudges, ticket deflection and churn-save flows.
Agencies & Consulting
Lead qualification, proposal follow-ups, client reporting and retainer renewals.
Media, OTT & Publishing
Subscription renewals, content alerts, community broadcasts and creator support.
Gaming & Apps
Re-engagement nudges, event alerts, VIP support and in-app purchase recovery.
Events & Ticketing
Registration, ticket delivery, day-of reminders and post-event feedback.
Industry & Public
7Manufacturing & B2B
RFQ intake, dealer enablement, order status and after-sales service tickets.
Distribution & Wholesale
Order-taking on WhatsApp, price lists, credit reminders and reorder automation.
Agriculture & Agritech
Advisory broadcasts, input orders, mandi prices and farmer support in local languages.
Energy & Utilities
Bill alerts, outage updates, meter reading capture and service requests.
NGOs & Nonprofits
Donor journeys, volunteer coordination, campaign broadcasts and impact reporting.
Government & Public Sector
Citizen grievance intake, scheme awareness, appointment booking and status updates.
Staffing & Recruitment
Candidate screening, interview scheduling, document collection and onboarding.
Don't see your industry?
We onboard new verticals every month. Tell us yours and we'll send a tailored 15-min walkthrough.
Talk to us →Answers before you ask
Do you support my industry?+
Almost certainly. WallzaOS is channel and workflow agnostic, and we ship playbooks for commerce, education, finance, health, property, travel, technology and public sector teams.
Are the playbooks ready to use?+
Yes. Each playbook ships as importable workflows, templates and CRM fields you can edit rather than build from scratch.
What if my use case is unusual?+
Tell us the workflow and we will map it in a short call. Custom workflows are built with the same no-code builder every playbook uses.
