Every channel your customers actually use.
12+ channels live today, all in one inbox — WhatsApp-only platforms can't compete.
- End-to-end encryptionData protected in transit and at rest
- GDPR readyGlobal data handling and deletion controls
- SOC 2 · ISO 27001 alignedEnterprise security practices
- 99.99% reliabilityRedundant infrastructure and monitoring
Live channels (10)
Official Meta API. Bulk campaigns, chatbot flows, CTWA ads, templates & quality monitoring.
DMs, story replies, comment auto-replies, lead capture flows & product catalog campaigns.
Page inbox, Messenger bots, Lead Ads integration & automated catalog responses.
Two-way email sync (SMTP+IMAP). Open & click tracking, HTML templates, drip sequences.
DM sync, conversation tracking, B2B outreach campaigns & lead gen form capture.
Bot messaging, group management, broadcast channels & mini-app support.
Subreddit monitoring, DM outreach & comment automation for community growth.
DMs, mention monitoring, conversation tracking & scheduled post publishing.
Pin creation, board management, messaging & social publishing with analytics.
Embeddable branded chat widget. All visitor conversations flow into the unified inbox.
Launching soon
Q1 2026Comment monitoring, DM responses & social publishing. Launching soon.
SMS messaging for transactional alerts and campaigns. Launching soon.
One thread per customer — across every channel
A customer DMs you on Instagram, replies on WhatsApp, then emails you. WallzaOS stitches it into one timeline — with full context for every agent.
Answers before you ask
Which channels are live today?+
WhatsApp Cloud API, Instagram, Messenger, Email, Telegram, SMS, LinkedIn, X, Reddit, Pinterest, Google Business Messages and website chat are live in the shared inbox today.
Do I need a separate WhatsApp Business API provider?+
No. WallzaOS connects directly to the official WhatsApp Cloud API, so there is no reseller in between and no per-message markup.
Can one team handle every channel from one place?+
Yes. Every conversation lands in one unified inbox with the same routing, automation, tags, notes and analytics regardless of the channel.
Do automations work the same on all channels?+
Yes. Workflows, AI replies, assignment rules and drip sequences are channel-agnostic — build once and run everywhere.
Is WallzaOS available outside India?+
Yes. WallzaOS is a global platform with multi-language AI, worldwide channel coverage and GDPR-ready data handling.