WallzaOSforWhatsApp

Privacy · Legal

Data deletion requests

How to remove personal data held by Wallza for your account, business workspace or WhatsApp integration. This page is publicly available and does not require a login.

Response time
Within 30 days
Applies to
GDPR Art. 17 · DPDP Act 2023 · Meta Platform Terms

Option A · Fastest

You can still sign in

Workspace owners can delete their account or workspace directly from settings in the Wallza app.

Open the Wallza app

Option B · Manual

You can't sign in, or you're a contact

Use the request form below. We verify your identity by email before anything is deleted.

Go to the request form

Request form

Never include passwords, OTPs or Meta access tokens.

1 · About you
What to delete

2 · What to delete

Permanent action

Once processed, deleted data cannot be restored or moved to another account.

Submitting starts verification. Nothing is deleted yet.

Request types explained

Deleting a Wallza user account
Removes your personal login and profile. The business workspace you belong to may continue to exist for other members.
Deleting a business workspace
Removes the workspace and its contents for every member. Only the workspace owner or an authorized representative can request this.
Deleting WhatsApp contact or conversation data
Removes selected contact records or message history processed through Wallza, without closing the business account.
Disconnecting a WhatsApp Business integration
Stops Wallza from sending or receiving messages for that number. Disconnecting alone does not delete data already stored — submit a deletion request for that.